Vigna Solutions' Business Process Analysis service entails working with clients to assess and audit their current processes for optimal ROI and alignment with the IT strategy. As a result of the assessment, an implementation-and-action plan is formulated, and the plan is detailed.

A gap analysis of target business processes vis-a-vis existing ones is conducted, with reference to CMM and ISO guidelines. These activities provide our clients with the following benefits:

  • Formation of a repeatable process and predictable outcome
  • Organizational shift from "firefighting" mode to a "planned" mode
  • Higher-quality products at lower cost
  • Reduction in rework levels
  • Improvement in productivity and increase in accuracy
  • Better resource utilization
  • Increase in customer and worker satisfaction
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